Jeff Baker

Future-Facing IT Professional
Raleigh, North Carolina


Hi, I’m a people-centered tech specialist with over two decades of experience in IT infrastructure, enterprise support, and keeping things calm when systems get chaotic.I’ve built my career by staying flexible and adaptable. From navigating Active Directory forests to helping teams recover from unexpected outages, I’m at my best when complex problems meet high stakes.Now, I’m leaning into the next evolution of tech: exploring how AI and cybersecurity are reshaping user experience, platform reliability, and ethical decision-making.What I’m looking for next is a role where I can help deliver smarter solutions and smoother support, whether that means implementing AI-driven tools, optimizing team workflows, or writing clear, concise content that connects technology with real people.If you’re looking for someone who blends empathy with experience, and doesn’t flinch when processing mission-critical data, feel free to reach out.